Many
retail establishments now use interactive kiosks with touchscreens, thanks to advancements
in this sector. Experts expect interactive kiosk usage to have a shorter mass
market adoption cycle compared ATMs (which took 25 years to go mainstream) and mobile
phones (which took 10 years).This trend is attributable to the fact that
consumers these days demand interactive features as well asautonomy when they
make purchases. Many of them have a lot of experience in buying online, after
all, and are comfortable using interactive self-service solutions as an
alternative to waiting in line at the cashier.
Forrester
Research found that almost 80% of retailers intend to soon install interactive
touchscreen kiosks at their stores. When you see all the benefits of this
technology, you, too, will be convinced that you need it in your shop:
Versatility
Interactive
touchscreen display solutions are easily the most versatile ‘point of sale’
methods available. Retailers can use remote content management to immediately
change commercial content immediately and as frequently as they need to.
Enhanced Customer Experience
Enhanced Customer Experience
Customer
experience is the center of effective retail design. Customers who enjoy their experience
in your shop are more likely to become loyal to your brand. Interactive
touchscreen solutions can make customers more enjoyable and even more stress-free.
This technology can be used to help customers find exactly what they need in
just few touches. The interactivity of this technology also enables retailers
to point customers towards what they need without having to pay an actual
person to do so.
Affordable
This
cutting-edge technology is not necessarily expensive. In fact, interactive touchscreen solutions can be rented for very low prices.
Informative
Informative
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