Designing kiosk interface can be
a challenging endeavor because you will have to keep in mind and anticipate how
different users will perceive the design and keep things simple while you try
to accommodate all the key functions you need to incorporate. On top of these,
you need to make the interface as error proof as you can because no successful
kiosk should require human intervention/assistance while intended users are
engaged. A well-designed multi touch kiosk should be able to optimize
efficiency for your consumers and contribute to the productivity of your business
all while providing your target audiences an exceptional and memorable user
experience. A poorly designed kiosk or one that is launched prematurely will
only cause user frustration, reduced ability for consumers to act on their
retail impulses and immediate needs, and ultimately, lost leads. If you want a successful multi
touch kiosk for your business or organization, consider the following tips:
- Location matters. Consider a location where people will find the best use for your kiosk and design your interface around tasks that they could do there, whether it be checking prices, seeking directions, making a purchase, or finding answers to their queries.
- State capabilities clearly. What your kiosk does or can do should be clear and easily recognizable the first time a user walks up to the device.
- Consider a linear navigation so users can always go a step back in the process should they get confused at some point of the transaction; and
- Use simple language and visual illustrations to ensure understanding.
Whether you need a good multi
touch kiosk interface for transportation booking, airline checking, restaurant
use, retail inventory, a POS terminal, financial transactions, or any other
next-generation self-service application, you need a fast, easy, and efficient
way to create intuitive interfaces and program designs that are quick to
deploy.
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